The Top 25 Supply Chain Metrics & KPIs For Your Dashboards

To set the right insights for your supply chain analytics strategy, you should set SMART KPI goals. Working through this selection framework will ensure you work with the visualizations that offer genuine value to the business. Being as adaptable as possible is critical for success when it comes to supply chain management. The insights contained within this supply chain KPI dashboard make being responsive more than possible in almost every situation. If you see your DSI rising, you can hone in on the reason and formulate strategies that will see your stock flying off the shelves. To know whether you’re successful in comparing your outgoings with sales, you can simply research industry benchmarks or compare your company with competitors.

• Our vast network of technology and solutions partners enable our customers to achieve a custom fit with our platform.
• However, understanding the quantity you have will affect everything from high warehousing costs and having too much money tied up in inventory, to experiencing stockouts.
• The average time it takes to complete a delivery over a specific period.

Any conversation about the state of holiday shipping would be incomplete without discussing ocean freight congestion and shortages. Keep reading to learn in detail about the top 13 most crucial procurement metrics, how to track them, and what to focus on to drive the most value to your company. This metric is used to assess whether the suppliers deliver the correct goods at the right time according Manager’s Guide to Navigating The Four Stages of Team Development Medium to the purchase orders. The problem is that the manufacturing lines are 125% utilized, and there is an ongoing struggle to produce tonnage, much less ship the right product from the production lines to customers based on orders. Supply Chain Brief is a collection of the leading industry thought leadership in the form of blogs, webinars, and downloadable resources, on one convenient website.

What are the three types of performance indicators?

We use reader data to auto-curate the articles, meaning that the most valuable resources move to the top. Additionally, you can sign up for our Daily or Weekly newsletters to receive these top-ranked articles right in your inbox, or you can sign up to be notified when new resources like webinars or ebooks are available. Partner up with a 3PL to take advantage of the benefits mentioned above, so you can find the best solutions to your needs and optimize your resources to save money and time in your logistics process. The only way to go forward is to analyze where we are, what we have, and what we need to keep improving. In any business, it is important to have metrics to evaluate performance and get better over time.

Metrics can help determine which carriers get more of your freight in the future, and which get less. They can provide substance for price negotiations and inspire both parties to modify processes to achieve more efficient and effective transportation. These metrics can help determine how well your carrier is working for you. The global pandemic has changed the transportation and shipping industry in many ways, some of which will linger for years to come. Issues with logistics and shipping capacity continue to haunt supply chain management as experts predict that the shipping bottlenecks and backlogs at big U.S.

Five Most Important Metrics for Monitoring Supply Partner Performance

With over 100 years of shipping experience combined with our cutting-edge technology, Shapiro is the trusted freight forwarder for the modern shipping era. Our services are designed to provide you complete transparency throughout the shipping process while giving you the data needed to make strategic decisions for your enterprise. With our GlobalFlex network and VendorLand partners, we can help you expand your enterprise in any one of the growing international eCommerce markets. To stay competitive today, businesses need to measure various logistics-related KPIs so they know what needs to be improved. This ability to identify and resolve specific issues that are leading to unecessary expenses or impairing the customer experience will put companies in a position to succeed, regardless of the specific market they serve. When it comes to tracking supply chain-centric insights, consistency is key.

Fulfillment rate is simply the percentage of orders that a supplier has been able to fulfill. By giving our client real carrier acknowledgment data from our integration with Shippo, we were able to solve this problem and facilitate a good discussion between them and their supplier. When she’s not solving for common challenges in ecommerce logistics, Jillian enjoys traveling, practicing yoga, and attempting to learn how to cook. Jillian is currently working on expanding Shapiro’s eCommerce capabilities in both Mexico and Australia. Our vast network of technology and solutions partners enable our customers to achieve a custom fit with our platform.

Which Metrics Matter? Interview with Philippe Lambotte

The logistics industry produces huge amounts of data on a daily basis coming from warehousing processes, orders transportation, picking and packing, among others. That said, companies who benefit from logistics analytics solutions to improve their performance are the ones that will thrive in the long run. If you want to extract deeper insights from these metrics, put them together in a logistics dashboard with the help of a professional dashboard tool and take advantage of powerful data visualizations. It makes sense to reduce this supply chain management KPI and create more precision in informing clients when the goods or products will be delivered. It’s much better to state that the delivery will arrive in 4-5 business days in comparison to 1-5 business days. Moreover, if you manage to specify the time, even better for your service.

Maintaining a consistently solid ROI is the bread and butter of ongoing eCommerce success. With regard to what’s being picked, the majority of facilities (41.4%) utilize broken case picking as opposed to pallets, and more than 50% News and resources for web developers say their customers are either end consumers or retailers. The Mapillary survey of 219 U.S. delivery drivers reveals that applications with broken maps cause delays and other problems that impact delivery windows and costs.

The number is compared to the total number of orders and can be calculated by items returned from a customer order, or from quality assurance checks when the order is sealed and labeled for shipping. Order accuracy is important for customer service as well as operational performance. It also improves the customer experience with features like real-time delivery tracking and proof of delivery. Should a delivery be delayed, your dispatch team or courier can reach out to the customer and explain why and when they can expect their delivery.

Number of Deliveries

Logistic stages divide the procedures within this business funciton into sections and can help you optimize operations. For example, you can measure KPIs tied to order management, supply, inventory, distribution and transport management to find ways to improve performance. The only way to iron out issues and drive continuous evolution is to track, measure, and monitor the right information using the right tools and techniques. Supply chain benchmarking metrics and supply chain KPIs will give you the power to make every single phase of your operation fluent, communicative, and built for ongoing success.

Turn-earn index, or TEI, marries your gross margin and inventory turnover to hone in on your organization’s approach to inventory management. Here, you will discover how you utilize your inventory in relation to your ongoing profits, which is essential if you want to create long-term growth. Once you’ve set your targets and started tracking your supply chain cycle progress, it will become clear where delays or weaknesses lie within your supply chain. As a result, you can take targeted action to nip these issues in the bud, driving down your overall cycle times in the process.

Performance Indicators The goal is to decrease the transportation costs while maintaining a high quality of delivery. There are 34 key operational metrics of particular importance to most distribution professionals, according to the Warehousing Education and Research Council’s annual benchmarking study. When COVID-19 challenged network stability, solid shipper-carrier relationships made a difference. “Good shippers tried to make sure their carriers remained buoyant and got volume, even if it was soft,” he adds. Understanding the state of holiday shipping and learnings for the next peak season means realizing that rates are always going to jump-start near Halloween.

Each metric within the visual is designed to quantify the time from when an employee plucks an item from the shelf to the moment the packing process is complete. The company’s new LV-710 FreightCam photographs cargo before departure and after arrival to document any in-transit damage that leads 6 Enterprise Software Applications No Business Should be Without l Sisense to claims. An Asset-Based Industry The primary operation of shipping companies in the container shipping sector is the international transportation of containerized products using standard liner services. Container shipping firms must make significant expenditures in their fleets of containers.

Since cycle time measures the time from the start of the actual work, you measure the time between Wednesday 10 a.m. Companies can then use these averages to implement changes to the service, which might reduce its cost without affecting performance output, like using better vehicles or implementing route optimization software. Typically it is the sum of all deliveries within a month, quarter, or year. Not only does using KPIs in logistics let you take quantifiable steps to gauge the performance of your service, but it also allows you to find the strengths and weaknesses in your delivery logistics. And once you know that, you can take action to increase the effectiveness of the whole network and its output efficiency.

It is important to highlight that KPIs are not only a one-way street, but they are also a good opportunity to identify bottlenecks and inefficiencies across the processes. With the data collected from month to month, you can set up minimums and expected goals, and with this constant monitoring, you will find it easier to track and address mistakes along the way. Days Sales Outstanding, or DSO, is a supply chain KPI that measures how quickly your business can generate revenue from your customers and clients.

We continue our list of supply chain metrics with the warehousing costs. The cost distribution and the management of the time and space of your inventory are critical in establishing a healthy supply chain. While such expenses vary from warehouse to warehouse, it’s important to measure this indicator and review it regularly in order to identify opportunities and decrease unwanted costs. While there are numerous KPI examples you can select for your assessment and optimization, we have focused on a list that will enable you to identify potential bottlenecks and ensure sustainable development.

For retail and consumer packaged goods segments, on time in full is “the king of all metrics,” says Lynch. Miss this requirement and you’ll be fined a fee based on percentage of overall sales. Because dock congestion can lead to detention, which, in turn, impacts drivers’ electronic log requirements and on-time delivery, shippers and carriers monitor dwell time at the dock. Looking at the best ways to work together has an impact on metrics, too. “You have to arrange shipping patterns so carriers and drivers are in a position to succeed, which attracts them to your freight,” Lynch adds.